Saturday, June 13, 2009

MSCRM: CRM 4.0 install starts then crashes, Managed Setup exited with code -532459699

When running the ServerSetup.exe a screen appears initially, but then the installation crashes fata error.

In the C:\Documents and Settings\(user)\Application Data\Microsoft\Mscrm\Logs\Crm40svrsetup.log installation log file is the message:
"Managed Setup exited with code -532459699"

In the C:\Documents and Settings\(user)\Application Data\Microsoft\Mscrm\Logs\crm40setup.log installation log file is the message:
"Microsoft Dynamics CRM is already installed."


Complete log file entries look like this:

crm40svrsetup.log

18:02:39 Info === Setup bootstrap logging started 13/06/2009 18:02:39 ===
18:02:39 Info Bootstrap version: 4.0.7333.3.
18:02:39 Info User: administrator.
18:02:39 Info === Setup bootstrap logging ended 13/06/2009 18:02:39 ===
18:02:40 Info === Setup bootstrap logging started 13/06/2009 18:02:40 ===
18:02:40 Info Bootstrap version: 4.0.7333.3.
18:02:40 Info User: administrator.
18:02:41 Info .NET version found is 3.0.30618.0
18:02:41 Info IsDotNetInstalled=1
18:02:41 Info IsDrWatsonInstalled=1
18:02:41 Info MSXML found is 6.20.1099
18:02:41 Info IsMsXmlInstalled=1
18:02:41 Info Installer path for Microsoft Visual C++ Runtime set to D:\Redist\amd64\VcRedist\vcredist_x64.exe
18:02:41 Info IsReportViewerControlInstalled=1
18:02:41 Info Sql Native Client version found is 9.0.3042
18:02:41 Info IsSqlNativeClientInstalled=1
18:02:41 Info Installing Microsoft Visual C++ Runtime
18:02:43 Info Installation of Microsoft Visual C++ Runtime has completed. Exit code: 0. Result: Version installed: 8.0
18:02:43 Info === Setup bootstrap logging ended 13/06/2009 18:02:43 ===
18:02:46 Info === Setup bootstrap logging started 13/06/2009 18:02:46 ===
18:02:46 Info Bootstrap version: 4.0.7333.3.
18:02:46 Info User: administrator.
18:02:46 Info Managed Setup exited with code -532459699.
18:02:46 Info === Setup bootstrap logging ended 13/06/2009 18:02:46 ===




crm40setup.log

18:02:38 Info === Setup bootstrap logging started 13/06/2009 18:02:38 ===
18:02:38 Info Bootstrap version: 4.0.7333.3.
18:02:38 Info User: administrator.
18:02:38 Info Invoked with command line: setupserver /InstallAlways
18:02:39 Info Running D:\Server\amd64\SetupServer.exe
18:02:39 Info Loading bootstrap library D:\Server\amd64\ServerSetup.dll
18:02:39 Info Microsoft Dynamics CRM is already installed.
18:02:39 Info Closing bootstrap library D:\Server\amd64\ServerSetup.dll
18:02:39 Info Copying installer files to local directory:
18:02:39 Info Package: D:\Server\amd64\Server.msi, Options: REINSTALL="Installer" REINSTALLMODE=vo INSTALLDIR="C:\Users\ADMINI~1.DYN\AppData\Local\Temp\2\MSCRM_{03A7A017-659A-4914-8400-3EC097D33A22}" TARGETDIR="C:\Users\ADMINI~1.DYN\AppData\Local\Temp\2\MSCRM_{03A7A017-659A-4914-8400-3EC097D33A22}" ALLOWRUN=1
18:02:40 Info Loading bootstrap library C:\Users\ADMINI~1.DYN\AppData\Local\Temp\2\MSCRM_{03A7A017-659A-4914-8400-3EC097D33A22}\ServerSetup.dll
18:02:46 Info Closing bootstrap library C:\Users\ADMINI~1.DYN\AppData\Local\Temp\2\MSCRM_{03A7A017-659A-4914-8400-3EC097D33A22}\ServerSetup.dll
18:02:46 Info === Setup bootstrap logging ended 13/06/2009 18:02:46 ===




Even though Microsoft Dynamics CRM 4.0 may not appear on the Add/Remove Programs list, some files or registry entries may have been completely removed. We recommend that you go the setps in the How to anually remove the Microsoft Dynamic CRM 4.0 Microsoft Knowledgebase article to ensure that a previous installation has been completely removed.

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