It has been a quiet couple of weeks over the Christmas period, so not much to report. The main focus has been on reviewing our internal processes and use of our software systems - it makes a change from looking at how our clients can best use the software!!! :-) We are also working on publishing some additional articles for the ConnectIT Knowledgebase which have only previously been available internally. This will help end users and partner resellers alike.
We have released an interim version of ConnectIT-Sage to work for a particular client's requirements. The feature - the ability to select which Suppliers (Vendors) a document is created for - will be rolled into a future build release for all users later in the year.
Finally, we have been involved in reviewing the final drafts of the new Hilltops IT website branding. We're really excited about this - in the coming weeks and months there are going to be some additional tools introduced so that we can help support our clients even better than we do already!
Industry News
Sage CRM Solutions 2010 Strategy
A very interesting insight into Sage CRM Solutions' thoughts on CRM and CRM solutions generally, plus future development roadmap plans.
INTRODUCTION
Since the inception of CRM, the balance of power has shifted dramatically between buyers and sellers, with the rate of change accelerating in the past five years. Today, companies must offer extremely cost-efficient, differentiable customer experiences to acquire and retain profitable customer relationships. In our highly globalized economy, CRM is critical to enable businesses of every shape and size to fulfill the needs and expectations of their customers.
See the full article here.
For further information on our software support services, please do not hesitate to get in touch with us on +44(0) 844 357 7360 or +44(0) 1782 564252 or email support@hilltopsit.co.uk
We look forward to hearing from you!
