Friday, January 16, 2009

SUPPORT: Fortnightly digest - what's happening at Hilltops IT and in the world of computer software

Hilltops IT Support Team's diary

It's been an exciting but busy couple of weeks on the support desk as clients come back after Christmas with new ideas on what they'd like to do with their software systems. In particular we have had several enquiries about QuoteWerks reporting and ACT! customisation. Most companies seem to have taken a good two weeks off over Christmas and seemingly this has given users a chance to reflect on their systems, how they use them and what more they'd like to get out of them. The great thing and the products and solutions we offer for contact managment, sales quoting and sales order processing - QuoteWerks, ACT! by Sage and Microsoft Dynamics CRM in particular - is that there's plenty of depth to them for clients to be able to move the software along with their business and not be constrained.

There's also still been plenty of interest in the business perfomance report for QuoteWerks we have been sending out. This free report summarises sales by Sales Rep by Month and details the invoiced amount, profit, number of invoices and average sales value for the year January to December.

  • Compare how month-on-month sales fluctuate through the year.
  • Compare your individual performance to colleagues.
  • Compare your individual performance to the company as a whole.
  • You can also use this report to compare year-on-year performance!

To get your copy, please email support@hilltopsit.co.uk with the code "HITBLOGREP" in the title. We will get a copy straight out to you.

For further information on our software support services, please do not hesitate to get in touch with us on +44(0) 844 357 7360 or +44(0) 1782 564252 or email support@hilltopsit.co.uk

We look forward to hearing from you!