BLOG: Hilltops IT launch revised ConnectIT website

It's not just the Hilltops IT website that has had a revamp! The ConnectIT website has had a couple of minor modifications too!

We're inviting QuoteWerks, ACT!, Sage 50 Accounts, Sage MAS 90, Sage MAS 200, Microsoft Dynamics CRM, Goldmine, Maximizer... in fact "any" software consultancy or reseller company which supplies relevant products or services to place adverts on the ConnectIT website.

ConnectIT: not only linking software applications to other software applications, but also prospects to resellers!!!

If you'd like more information on advertising your company's products and services, then please email info@connectit-online.co.uk

SUPPORT: Fortnightly digest - what's happening at Hilltops IT and in the world of computer software

Hilltops IT Support Team's diary

It's been an exciting but busy couple of weeks on the support desk as clients come back after Christmas with new ideas on what they'd like to do with their software systems. In particular we have had several enquiries about QuoteWerks reporting and ACT! customisation. Most companies seem to have taken a good two weeks off over Christmas and seemingly this has given users a chance to reflect on their systems, how they use them and what more they'd like to get out of them. The great thing and the products and solutions we offer for contact managment, sales quoting and sales order processing - QuoteWerks, ACT! by Sage and Microsoft Dynamics CRM in particular - is that there's plenty of depth to them for clients to be able to move the software along with their business and not be constrained.

There's also still been plenty of interest in the business perfomance report for QuoteWerks we have been sending out. This free report summarises sales by Sales Rep by Month and details the invoiced amount, profit, number of invoices and average sales value for the year January to December.

• Compare how month-on-month sales fluctuate through the year.
• Compare your individual performance to colleagues.
• Compare your individual performance to the company as a whole.
• You can also use this report to compare year-on-year performance!

To get your copy, please email support@hilltopsit.co.uk with the code "HITBLOGREP" in the title. We will get a copy straight out to you.

For further information on our software support services, please do not hesitate to get in touch with us on +44(0) 844 357 7360 or +44(0) 1782 564252 or email support@hilltopsit.co.uk

We look forward to hearing from you!

ACT: great training offers tailor-made to your requirements

Want a quick return on investment for your new software?

Or need to get more out of your existing software?

Then pick and mix from the following training options:

• Onsite – in your offices or in ours (full or half days)
• Online – at your own PC (by the minute)
• One–to-one or group training sessions
• Own data – or generic training data
• Own Agenda – you specify what you want to cover and when!

Call us on +44 (0)1782 564252 or +44 (0)844 357 7360, or email sales@hilltopsit.co.uk to book your training session(s) now!

SUPPORT: Fortnightly digest - what's happening at Hilltops IT and in the world of computer software

Hilltops IT Support Team's diary

It has been a quiet couple of weeks over the Christmas period, so not much to report. The main focus has been on reviewing our internal processes and use of our software systems - it makes a change from looking at how our clients can best use the software!!! :-) We are also working on publishing some additional articles for the ConnectIT Knowledgebase which have only previously been available internally. This will help end users and partner resellers alike.

We have released an interim version of ConnectIT-Sage to work for a particular client's requirements. The feature - the ability to select which Suppliers (Vendors) a document is created for - will be rolled into a future build release for all users later in the year.

Finally, we have been involved in reviewing the final drafts of the new Hilltops IT website branding. We're really excited about this - in the coming weeks and months there are going to be some additional tools introduced so that we can help support our clients even better than we do already!

Industry News

Sage CRM Solutions 2010 Strategy
A very interesting insight into Sage CRM Solutions' thoughts on CRM and CRM solutions generally, plus future development roadmap plans.

INTRODUCTION
Since the inception of CRM, the balance of power has shifted dramatically between buyers and sellers, with the rate of change accelerating in the past five years. Today, companies must offer extremely cost-efficient, differentiable customer experiences to acquire and retain profitable customer relationships. In our highly globalized economy, CRM is critical to enable businesses of every shape and size to fulfill the needs and expectations of their customers.

See the full article here.

For further information on our software support services, please do not hesitate to get in touch with us on +44(0) 844 357 7360 or +44(0) 1782 564252 or email support@hilltopsit.co.uk

We look forward to hearing from you!

ACT: Vote for ACT! by Sage in Small Business Computing's 2009 Excellence in Technology Awards

ACT! by Sage is certainly our favourite of the contenders listed. And since we both use it internally and are out implementing, setting up and training our clients on it day-in, day-out we know the solution pretty well!!!

If you agree that ACT! by Sage is the best contact management solution around for small and medium-sized business, then why not vote?!

Follow the link here, then click on "Software/Services", and select ACT! under "Sales/Customer Management", then scroll to the bottom of the page and hit "Submit".

Voting is accepted until Midnight (EST) on 9th January 2009.



For more information on our ACT! by Sage related services, please do not hesitate to get in touch with us on 0844 357 7360 or 01782 721301 or email sales@hilltopsit.co.uk. We offer a complete range of services - from licensing to implementation to setup and training and have worked in many different industry verticals. for you, that means a very experienced team that can get your contact management solution up and running fast so that you get the benefit straight to your bottom line sooner.

BUSINESS TIPS: Financing purchases with a government grant

Are you aware of all the government schemes available to help small businesses fund projects?

And the project funding can include software purchases and training!!!?

The IoD (Institute of Directors) has published a very comprehensive guide to approaching the appropriate organisations which is available for download here.

Alternatively, give Hilltops IT a call on 0844 3577360 or 01782 564252. We have worked with several clients that have received part-funding for their Sage ACT! and QuoteWerks-based software solutions that we have delivered to them. We can offer some practical advice based on our experiences as to how to best present the software project.