BLOG: Trainer Certification from Glasgow CC

For our Business Computing and Website / E-Commerce training services provided to businesses throughout the UK and to recognise the work which we have done with business in Glasgow specifically through their Business Training Grants Programme, Glasgow City Council has awarded Hilltops IT a Trainer Certificate. Well done to Vivienne Watts, Stephen Siggs and Steven Porter for their work in delivering exemplary training courses for our clients.

For more information on our ACT! and QuoteWerks training, plus website services please phone now on +44(0) 1782 564252 or +44(0)844 357 7360 or email info@hilltopsit.co.uk

For businesses in Glasgow and any other region, we can also help with practical advice on getting training grants for your business, plus we have all the paperwork to hand in order to move smoothly through the grant application procedures.

We look forward to hearing from you!

ACT: great training offers tailor-made to your requirements

Want a quick return on investment for your new software?

Or need to get more out of your existing software?

Then pick and mix from the following training options:

• Onsite – in your offices or in ours (full or half days)
• Online – at your own PC (by the minute)
• One–to-one or group training sessions
• Own data – or generic training data
• Own Agenda – you specify what you want to cover and when!

Call us on +44 (0)1782 564252 or +44 (0)844 357 7360, or email sales@hilltopsit.co.uk to book your training session(s) now!

SUPPORT: How are we so good!?

We had a bit of fun / team morale boosting in between Christmas and New Year. In amongst the increasingly negative reports on "depression", "the state of the world economy" and "global economic downturn", we wanted to feel good about ourselves! (Why not!)

Focusing on the things that we do well, why people should buy from us, and having already made a a conscious decision to "opt out" of the recession (what recession!?) we came up with the following list of "how we are so good" with our Software Support. Maybe considered arrogant by some, but as a relatively small but ambitious company, we need to keep our heads up, look to the future and focus on the positive!

We hope you get something out of the list and really hope that your company is "on the up". Try the exercise for youself - the exercise itself is a great motivator and I'm sure we'll refer back to the list if someone gets a case of the Monday Blues! :-)


How Are We So Good!? Software Support at Hilltops IT

• We understand the need for fast solutions to issues with a business’ systems!
• We will understand the problem from the user’s point of view!
• We have well trained staff who understand software systems in detail!
• We understand the end-to-end of CRM, SOP, POP and accounting!
• We have tools to help us better diagnose and solve the issue!
• If we don’t know the answer straight away we have the resources to find out!
• We will take ownership of the issue and manage it through to resolution!
• We will not rest until an answer has been found to the issue a client has!
• We have a proven track record supporting reseller partners and end-users alike!
• We have a proven track record supporting reseller partners and clients worldwide!
• We deliver a warm, friendly and professional service within affordable budgets!

For further information on our software support services, please do not hesitate to contact us on +44(0)844 357 7360 or +44(0)1782 564252 or email info@hilltopsit.co.uk

We look forward to hearing from you!